Shipping policy

Shipping Policy

Last updated: September 16, 2026

At ATHENIANSTYLE, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Shipping Coverage

We currently deliver orders across India, subject to service availability at the delivery address.

Some remote locations or areas not covered by our courier partners may have limited delivery availability.

2. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive available shipping/tracking information through the contact details provided during checkout.

3. Delivery Time

After dispatch, delivery generally takes approximately:

3–7 business days

Delivery times can vary depending on your location, courier availability, weather, holidays, and other circumstances outside our control.

Remote or hard-to-reach locations may require additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

If your order qualifies for a shipping promotion, the applicable offer will be shown at checkout or on the relevant promotional section of our website.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and products.

COD availability can vary based on your delivery address and courier service. If COD is available, it will be displayed as a payment option during checkout.

6. Tracking Your Order

Once your order has been shipped, tracking details may be provided through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information to check the status of your shipment.

Please allow some time for tracking information to become active after dispatch.

7. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays can occasionally occur because of:

Courier delays
Weather conditions
Public holidays
High order volumes
Incorrect or incomplete address information
Remote delivery locations
Transportation or logistical issues
Circumstances beyond our control

If your order appears significantly delayed, please contact our customer support team with your order number.

8. Incorrect Address

Customers are responsible for providing accurate delivery information during checkout.

If you have entered an incorrect address, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

9. Failed Delivery

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, or the courier cannot contact the recipient, the courier may make additional delivery attempts according to its procedures.

If an order is returned to us because of repeated failed delivery attempts or an incorrect address, additional shipping charges may apply if we are able to arrange another shipment.

10. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

We recommend taking photographs or videos of the package and product before opening or immediately after receiving the shipment. This can help us investigate the issue with the courier.